City Service

City Dial-A-Ride service is available to the residents of the Woodlake area.  This service runs in the city limits of Woodlake and some unincorporated areas of Tulare County only.  Please call one hour prior to the time you need to be picked up to schedule your ride.  Riders who get dropped off late in the afternoon may not get a ride back home.

Time of operation:  Monday – Friday – 7:00 a.m. to 3:30 p.m.
(Due to scheduled riders, we can only accommodate general riders from 8:00 a.m. to 2:00 p.m.)

Fees:
$1.00 general public or $17.00 per bus pass of 20 rides
25 cents senior citizens or $5.00 per bus pass of 20 rides
(All fees apply for a one way ride)

Our transit bus is handicapped equipped with a wheelchair lift and can lift up to 800 lbs.  Riders who prefer to bike and ride may load their bikes on the rack.  They can be used on a first-come, first-served basis.

For more information visit www.tularecog.org.  You can also call the city at 559.564.8055 or the transit at 559.280.2736

County Service

The County offers out of town bus service, with multiple locations around the City.  The main stop is located at 201 E. Lakeview, Whitney Transit Center.

Time of operation:  Monday – Saturday
Transit guides are also available at City Hall or can be accessed via the TCAT website. 

Fees:
$1.50 fixed route
$13.00 per punch pass of 10 rides
$45.00 per monthly pass – unlimited rides
(All fees apply for a one way ride)

All TCaT buses have wheelchair lifts.  Riders who prefer to bike and ride may load bikes on racks that accommodate two bikes on a first-come, first-served basis.

For more information visit www.tularecog.org.  You can also call 1-800-431-9711 for assistance.

Title VI 

The City of Woodlake is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services or programs on the basis of race, color, national origin, age, sex or disability as afforded by Title VI of the Civil Rights Act of 1964 as amended.

No person or group of persons will be discriminated against with regard to fares, routing, scheduling, or quality of transportation service, on the basis of race, color, or national origin.  Frequency of service, age and quality of transit vehicles assigned to routes, quality of stations and location of routes will not be determined on the basis of race, color, national origin, age or disability.

The City of Woodlake, as a federal grant subrecipient, is required by the Federal Transit Administration to conform to Title VI of the Civil Rights Act of 1964 and its amendments.  Therefore, the City of Woodlake mission includes the equal and equitable access to its programs, activities, and services.  For more information contact the city at (559) 564-8055.

How to File a Complaint

Any person who believes that he/she has been excluded from participation in, denied benefits or services of any program or activity administered by the City of Whittier or its consultants and contractors on the basis of race, color, national origin, sex, age, or disability may bring forth a complaint of discrimination under Title VI and related statutes.  The complaint must be filed within 180 days of the alleged discrimination of the alleged act of discrimination.  Provide as much detail as possible, sign the complaint and mail it to:

Title VI Coordinator
City of Woodlake
350 N. Valencia Blvd.
Woodlake, CA 93286
(562) 567-9480

In case the complainant is dissatisfied with the resolution by the City of Wwoodlake, the same complaint may be submitted to the FTA, U.S. DOT Secretary of Transportation or USDOJ.  A complainant may also file a Title VI complaint concerning race, color, or national origin discrimination with the Federal Transit Administration (FTA), Office of Civil Rights, Region IX, 201 Mission Street, Suite 1650, San Francisco, CA 94105-1839, or the U.S. Department of Justice, Civil Rights Division, 950 Pennsylvania Ave., N.W., Washington, DC 20530.

Cómo Presentar una
Queja

Si considera que lo han discriminado por su raza, color, país de origen, sexo, edad, discapacidad o condición socioeconómica, puede presenter una denuncia por escrito ante la

Title VI Coordinator
City of Woodlake
350 N. Valencia Blvd.
Woodlake, CA 93286

La Cuidad se da de une Investigación de Denuncias por Discriminación entre 15 días.  A lo menos la denuncia sera completara en 180 días.  Para mas informacion in Español o para más información Título VI puede hablar a (559) 564‐8055.  .

Cualquier persona que considere que ella o una clase específica de personas ha sufrido discriminación prohibida por el Título VI puede presentar una queja escrita en nombre propio o mediante un representante a cuidad de Woodlake o a la oficina de derechos civiles del Departamento Federal de Transporte Público (Federal Transit Administration) (FTA, por sus siglas en inglés), atención: Coordinador del Programa del Título VI, Region IX, 201 Mission Street, Suite 1650, San Francisco, CA 94105-1839, o el Departamento de Justicia, Civil Rights Division, 950 Pennsylvania Ave., N.W., Washington, DC 20530.  Se debe presentar la queja a más tardar 180 días después de la fecha de la discriminación en cuestión, a menos que el FTA extienda el plazo para presentar la queja.

Woodlake Title VI Notices

English Complaint Process

Spanish Complaint Process

Complaint Forms

English Complaint Form

Spanish Complaint Form

Woodlake Policy for Complementary Paratransit Service

Paratransit Policies